Last updated: July 22, 2026
This Privacy Policy explains how AIRadio, also referred to as NEVA AI Radio, collects, uses, stores, and shares information when you use the AIRadio mobile application, AIRadio web pages, preview links, support channels, and connected services (collectively, the "Service").
AIRadio is operated by NevaXR. AIRadio uses the Super Neva platform as its backend service for account, security, device, content, personalization, operational, and related platform capabilities. Depending on the processing purpose, NevaXR may determine why information is processed for the AIRadio end-user service, while Super Neva may process information on NevaXR's behalf and may also process certain platform account, security, fraud-prevention, support, billing, and operational information for its own platform purposes.
By using AIRadio, you acknowledge that you have read this Privacy Policy.
This Privacy Policy applies to information processed through:
https://ai-r.app;This Privacy Policy does not replace any separate Super Neva platform notice, app-store terms, or third-party service policy that may apply to a separate relationship with you.
We may collect information you provide or create when you register, sign in, or manage your profile, including:
We do not ask you to provide sensitive personal information in free-text fields, prompts, profile details, or support messages. Please avoid submitting sensitive information unless it is necessary for your request.
We process information needed to register, authenticate, and protect accounts, including:
The exact technical handling of passwords and credentials is controlled by the responsible security systems. This Privacy Policy does not claim that any specific security technology is used unless that measure has been confirmed for the released Service.
After sign-in, AIRadio may register your device with your account. A registered-device record may include:
Device registration helps operate account security, device management, cross-device service behavior, support, and misuse prevention. You may be able to view and remove registered devices in account settings. Removing a device or logging out may not immediately delete all related security, diagnostic, backup, or legal-retention records.
AIRadio may process information used to personalize and operate your listening experience, including:
This information may affect recommendations, stations, playback, discovery, and app experience. You can change certain preferences in the app where controls are provided.
If you grant location permission, AIRadio may process your current location to provide location-aware music personalization. Depending on enabled features, location processing may include:
Some location features may be immediate-only, while others may register a location with your account or with a registered device if that feature is enabled. When location registration is enabled, records may include precise coordinates, the associated registered device, and a choice to include weather information.
You can deny or withdraw location permission through your device settings. If location is unavailable, some personalized recommendations may be less contextual.
AIRadio may process:
You are responsible for ensuring that you have the right to provide any content you submit.
AIRadio and Super Neva may support artificial-intelligence generation, recommendation, classification, moderation, or AI host experiences. Depending on the enabled feature, processed information may include:
AI-assisted features may use additional providers where enabled. AIRadio does not use your personal information for third-party behavioral advertising. We do not state that user inputs or outputs are used for model training unless that practice is expressly disclosed for the relevant provider or feature.
Subscription or purchase features may be added in the future. If purchases are enabled, AIRadio, Super Neva, Apple, or other payment providers may process purchase, subscription, trial, renewal, cancellation, refund, price, currency, tax, and accounting information. Additional app-store or payment-provider terms may apply.
The app may store account-session information, preferences, recent activity, cached content, downloads, and diagnostic information on your device. Logout, device removal, or account deletion may not remove every local cache, diagnostic record, backup, or operating-system record immediately.
If iCloud backup is enabled, selected preferences, favorites, or app state may be backed up to your iCloud account. You can manage iCloud data through your Apple account and device settings.
AIRadio and Super Neva may process service logs, device logs, crash reports, error records, support captures, and operational diagnostics. These records may include account identifiers, device identifiers, media addresses, location-related context, playback identifiers, profile information, communication settings, recovery links, or error details if such information is necessary to diagnose a problem.
We aim to limit production logs to what is reasonably necessary for reliability, security, support, and abuse prevention, and to avoid storing credentials, recovery information, precise location, profile details, or user-generated content in logs unless necessary for a specific operational purpose.
We use information to:
Where required by law, we rely on appropriate legal bases such as performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of users or systems.
Service communications, such as account verification, security notices, transactional messages, important product changes, and support replies, are separate from optional marketing communications.
Where required, email, SMS, push-notification, or promotional communications will be presented as separate choices from acceptance of the Terms of Service and this Privacy Policy. You may withdraw optional marketing consent or change communication preferences where controls are provided or by contacting us.
We share information only as reasonably necessary for the Service and the purposes described in this Privacy Policy, including with:
We do not sell personal information and we do not use personal information for third-party behavioral advertising.
AIRadio, Super Neva, and service providers may process information in countries other than your own. Where required, we use legally recognized transfer mechanisms or safeguards intended to protect transferred personal information. The exact providers, processing regions, and safeguards depend on the features enabled for AIRadio.
We retain information only for as long as reasonably needed for the purposes described in this Privacy Policy, including to provide the Service, maintain security, resolve disputes, enforce agreements, comply with legal obligations, and maintain backups or fraud-prevention records.
Retention periods vary by category, including:
When a precise retention period has not been publicly specified for a category, we retain the information based on the concrete purpose, legal requirement, operational need, backup cycle, or deletion criterion that applies to that category.
AIRadio may provide an in-app account-deletion option. When you submit an account-deletion request, your session may end and deletion or deactivation workflows may begin across AIRadio and Super Neva systems.
Account deletion may involve immediate deletion, delayed deletion, anonymization, disabling of records, backup expiration, and limited retention for legal, fraud-prevention, accounting, security, dispute, or operational reasons. Information that may require separate handling includes registered devices, registered locations, listening history, analytics, inferred interests, reactions, uploaded content, support records, reports, purchases, subscriptions, provider copies, caches, backups, and local device data.
Removing a registered device, logging out, deleting the app, or deleting your account may not instantly erase every local cache, diagnostic record, iCloud backup, operating-system record, provider copy, or backup copy. You can also manage device permissions, local storage, notifications, and iCloud data through your device and Apple account settings.
To request deletion or ask about deletion status, contact us at info@nevaxr.com.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. Security measures may include authentication controls, access controls, operational monitoring, auditing, and measures intended to protect accounts and platform systems.
No method of transmission, processing, or storage is completely secure. We do not guarantee absolute security and do not make claims about end-to-end encryption, universal encryption at rest, or short-lived sessions unless those measures have been specifically confirmed for the released Service.
Depending on your location and applicable law, you may have rights to:
You may also:
To exercise privacy-related requests, contact us at info@nevaxr.com.
AIRadio is not directed to children under the age required by applicable law to independently consent to digital services in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, contact us and we will investigate.
AIRadio may link to, integrate with, or depend on third-party services, app stores, payment providers, mapping providers, weather providers, identity providers, AI providers, support tools, websites, or content providers. Their privacy practices are governed by their own terms and policies, not this Privacy Policy.
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the app, website, app-store release notes, email, or other appropriate means. Updated versions become effective when posted unless a later date is stated.
Where required, we may ask you to accept a new version before continuing to use certain features.
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
info@nevaxr.com